Behavioral Health Treatment Center - NYC Health + Hospitals
Psychiatry and Behavioral Health • Flushing, NY
Ratings by platform
- Healthgrades, MedicalRecords.com, Google: 63% patient experience rating; 4.2/5 Google rating (hospital-wide) (367 reviews (MedicalRecords.com))
What patients say
Patients praise
- Compassionate and professional care from some physicians and psychologists
- Effective clinical support in specific specialty areas like labor and delivery
- Nurses often described as helpful and communicative by some patients
Common complaints
- Difficulty scheduling appointments and long hold times for coordination
- Rude or unprofessional staff behavior
- Communication issues with doctors and lack of responsiveness to patient needs
- Long wait times for care
In patients' words
"The psychiatrists & psychologists care about their patients. They follow up with you and if you any concerns or questions you can call them & speak directly."
— Patient review for Mental Health Outpatient Clinic"Mental health services staff is incredibly rude. Appointments constantly get pushed back."
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