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Obstetrics & Gynecology | Flower Mound, TX

Obstetrics & Gynecology (OB-GYN)Flower Mound, TX

★★★★☆4.1/531 reviews across 5 platforms

Ratings by platform

  • Vitals: Varies significantly by physician (43 ratings (Dr. Allen))
  • WebMD: 4.0/5.0 (7 ratings (Dr. Banks))
  • Vitals: 4.3/5.0
  • Healthgrades: 4.0/5.0 (19 ratings (Dr. Bruce))
  • Vitals: 4.5/5.0 (5 ratings (Dr. Reaves))
  • Vitals: 3.7/5.0 (Not specified (Dr. Galusha))

What patients say

Patients praise

  • Compassionate and thorough care
  • Professional and pleasant interactions
  • Effective diagnosis and clear explanations
  • High satisfaction with pregnancy and wellness care

Common complaints

  • Rude, condescending, or dismissive bedside manner
  • Poor communication and unresponsiveness from office staff regarding scheduling and billing
  • Feeling rushed during appointments
  • Concerns over medical decision-making (e.g., induction, diagnostic tests)

In patients' words

"Seemed very bothered by my questions and very rude. Will be switching to another provider."

Vitals - Dr. Vicki J. Allen

"Dr Janice Mitchell was rude and doesn't listen to what you need. The couple of times I saw her she was always by the door like she was in a rush to leave the room."

Vitals - Dr. Janice L. Mitchell

"Love Dr. Herr and all staff at FM clinic. Never had any issues scheduling appointments. All nurses I met were also fantastic."

Vitals - Dr. Jacqueline L. Davis-Herr

"I cannot speak highly enough of my experience with Dr. Bruce. I’ve been under her care for five years, entrusting her with both of my pregnancies... and I couldn't be more grateful for her expertise and support."

Healthgrades - Dr. Heather Bruce

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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