Primary Care - BJC Healthcare
Internal Medicine • Florissant, MO
Ratings by platform
- Ratings.MD (Dr. Lauren Norman): 4.7 out of 5 (275 verified ratings)
- Ratings.MD (Dana Carter, FNP): 4.6 out of 5 (170 verified ratings)
- Ratings.MD (Dr. Farah Chohan): 4.8 out of 5 (104 verified ratings)
- Ratings.MD (Joanne Gipson, NP): 4.3 out of 5 (85 verified ratings)
- Urgent Care Map (BJC Medical Group Convenient Care): 4.0 out of 5 (110 reviews)
What patients say
Patients praise
- Providers described as attentive, knowledgeable, and professional
- Patients reported feeling heard and not rushed during visits
- Convenient location and easy scheduling reported by some patients
- Compassionate care for elderly patients
Common complaints
- Reports of long wait times for appointments and in the office
- Issues with administrative staff responsiveness and professionalism
- Negative experiences with virtual visits or referral processes in behavioral health services
- Perceived lack of personal attention in some cases
In patients' words
"Dr. Norman is an excellent MD. I've only been coming to the practice a year but she it always clear and collaborative with me. I also do not feel rushed. Small opportunities with the waiting room time but that's everywhere."
— Ratings.MD (Dr. Lauren Norman) patient review"Dana Carter, demonstrated exceptional attentiveness during my recent appointment. She took the time to thoroughly understand my concerns and actively sought effective treatment options. I appreciated that the session did not feel rushed..."
— Ratings.MD (Dana Carter, FNP) patient review"Person that suppost to help u reschedule ure appointment sounds lazy plus she hangs up the phone"
— LocalityBiz (BJC Behavioral Health) patient reviewMore clinics in Florissant
Primary Care Doctors & Physicians in Florissant, MO
Patients praise: Physicians are frequently described as thorough, compassionate, and good listeners · Patients appreciate physicians who take time to explain diagnoses and treatment plans in simple terms.
St. Louis OBGYN Professionals— Call 314-842-0340 for Consultation!
Patients praise: Highly professional, caring, and compassionate bedside manner · Staff is friendly, efficient, and welcoming.
SSM Health Medical Group
Patients praise: High satisfaction ratings for specific providers (e.g., OB/GYN) · Professional and caring bedside manner of some doctors.
SSM Health Cardinal Glennon Pediatrics
Patients praise: Friendly and compassionate staff and clinicians · Clean and well-maintained facility environment.
Florissant, MO Dentist
Patients praise: Friendly, welcoming, and professional staff · Gentle and thorough dental care, especially for fearful patients.
Florissant Dental Services: Dentist Florissant, MO & St. Louis County
Patients praise: Friendly, professional, and accommodating staff · Effective and compassionate pain management, especially for dental phobia.
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