SSM Health Medical Group
Family Medicine • Florissant, MO
Ratings by platform
- Official SSM Health Website: 4.7 out of 5 (187 ratings)
What patients say
Patients praise
- Compassionate and attentive bedside manner from specific providers
- Clean and well-designed clinic environment
- Competent and coordinated care team members
- Personalized engagement with elderly patients
Common complaints
- Long wait times for appointments and walk-ins
- Unprofessional or rude staff interactions (specifically regarding radiology)
- Perceived lack of compassion or empathy in care delivery
- Delays in receiving test results
In patients' words
"While here I learned that they care, they are competent, and they work together to make patients comfortable."
— USCompanies.net Review"Last time I was here 10+ years ago I waited 3+ hours in the waiting room to be seen without an appointment. Now today I've been waiting 50 minutes past my appointment... Horrible then, horrible now."
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