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Family Doctors, Primary Care Providers, Pediatricians | HopeHealth logo

Family Doctors, Primary Care Providers, Pediatricians | HopeHealth

Primary Care • Florence, SC

★★★★☆4.3/51,088 reviews across 3 platforms

Ratings by platform

  • Birdeye (HopeHealth Florence): 4.3 out of 5 stars (994 reviews)
  • Birdeye (HopeHealth at Francis Marion): 4.0 out of 5 stars (50 reviews)
  • Birdeye (HopeHealth Pediatrics): 4.4 out of 5 stars (44 reviews)

What patients say

Patients praise

  • Friendly, caring, and professional medical staff and providers
  • Fast and efficient visit processes for many patients
  • Helpful, informative, and educational approach to patient care
  • Valuable community resource providing access to affordable healthcare services
  • Positive experiences with pediatric and dental services

Common complaints

  • Reports of rude or dismissive staff in administrative or lab roles
  • Concerns regarding long wait times and appointment scheduling issues
  • Dissatisfaction with communication style or perceived lack of empathy from some providers
  • Issues with medication management and prescription handling

In patients' words

"Dr Hoyle is a top shelf MD. personable, listens, asks you what you think, shakes your hand. Respectful! regardless of ones standing in life. I highly recommend ..."

— Yelp

"I Am Over Happy And Love My Visit! ... Dr.Montes was amazinggggg! From address my concerns regarding my daughter as well as providing me with tips that will assist me to better understand my child’s health was amazing!"

— Birdeye (HopeHealth Pediatrics)

"The staff is very friendly and the visit is fast. I love the relationship I have with the nurse staff and my doctors."

— Birdeye (HopeHealth at Francis Marion)

"If you value Hope or Health, stay as far away from Hope Health as you can."

— Birdeye (HopeHealth Florence)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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