
Banner Health Clinic in Florence | Hunt Hwy & Merrill ...
Primary Care • Florence, AZ
Ratings by platform
- Wheree: 7.6/10 (not specified (aggregated score))
What patients say
Patients praise
- Professional and attentive medical staff (specifically naming certain physicians)
- Courteous communication from doctors
- Clean clinic environment
- Staff who take time to listen to patient concerns
Common complaints
- Billing issues and frequent errors with charges
- Poor responsiveness from administrative personnel
- Difficulty obtaining accurate notes or prescriptions promptly
- Occasional reports of feeling rushed during appointments or procedures
In patients' words
"Nice staff from beginning to end. Monica, MA and Dr. McCarty are top notch. They make you feel like you matter and want the best for you with your health."
— Yelp user review"I called the office 2x today morning and afternoon and they said that they would call me back each time we'll they didn't do now I'll be going to urgent..."
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