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MUSC Health Florence Women's Pavilion - Find a provider

Obstetrics and Gynecology (OB-GYN) • Florence, SC

★★★☆☆2.8/548 reviews across 2 platforms

Ratings by platform

  • Birdeye/Google aggregate: 2.7 out of 5 stars (based on 42 reviews) (42)
  • Birdeye/Google aggregate: 3.7 out of 5 stars (based on 6 reviews) (6)

What patients say

Patients praise

  • many patients praise specific providers for being caring, attentive, and knowledgeable
  • some staff members are noted for their professionalism, helpfulness, and calming presence
  • availability of comprehensive prenatal education and support services
  • high rating scores for several individual providers on the official clinic website

Common complaints

  • reports of unprofessional or rude conduct by some providers and staff
  • concerns about medical decision-making and patient communication during appointments or procedures
  • instances of perceived lack of empathy or judgment from staff
  • occasional reports of noisy waiting room environments

In patients' words

"Dr Patchett is one of the most caring & loving women in this practice. She is amazing & does listen. I highly recommend her!"

— Loc8NearMe patient review

"OB Mandi Grant was extremely rude and took none of the concerns seriously. Kept repeating that she's done this for 25 years so she knows what she's doing with a smirk."

— Birdeye/Google review

"Do not see Bonnie Depaso they made my partner very upset and judged them the whole appointment."

— Birdeye/Google review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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