Horizon Health and Wellness: Home Main
Behavioral Health • Florence, AZ
Ratings by platform
- Rehab.com: 3.0/5.0 (10 reviews)
- Recovered.org: 4.41/5.0
What patients say
Patients praise
- Helpful and supportive staff for some patients
- Effective integrated care programs that aid recovery for some individuals
- Compassionate assistance with medication and insurance logistics for some patients
Common complaints
- Poor communication and difficulty scheduling or keeping appointments
- Allegations of unprofessional behavior by staff, including belittling patients
- Concerns regarding the effectiveness of care and treatment planning
- Issues with administrative processes, such as insurance and referral follow-through
In patients' words
"This place has really helped me! ... The staff is really nice and theyre always available and ready to answer any questions that anyone might have."
— Patient review on Rehab.com"Called several times. 6 weeks later I had a in home appointment scheduled for them to come, they never called , they never showed up."
— Patient review on Rehab.com"The mental health provider I saw at the Florence location humiliated and belittled me in front of one of his colleges then prescribed medications that I do not ..."
— Patient review on YelpMore clinics in Florence
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