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Telepsychiatrist in Flagstaff, AZ | Online Mental Health Clinic

PsychiatryFlagstaff, AZ

★★★★☆3.5/516 reviews across 2 platforms

Ratings by platform

  • Healthgrades (Dr. Ernesto Figueroa): 3.4/5 (5 reviews)
  • WebMD (Dr. Abigail Isakson): 3.5/5 (11 ratings)
  • Vitals (Beth Pembroke, PMHNP-BC): Not explicitly numerical, but high praise expressed in written reviews (4 reviews)

What patients say

Patients praise

  • Convenience of telepsychiatry and virtual visit options
  • Personalized and attentive care reported by some individual providers
  • Accessible communication and flexible scheduling with certain practitioners
  • Compassionate support experiences reported by some patients

Common complaints

  • Reports of unprofessional office communication and appointment management
  • Concerns regarding clinical negligence and lack of suicide risk assessment
  • Allegations of systemic toxicity and ethical violations in larger mental health centers
  • Difficulty in accessing timely care or reaching staff via phone

In patients' words

"Great communicator, fast to respond to messages, efficient in getting PAs done and works to get you scheduled in a pinch."

Vitals (Patient review for Beth Pembroke, PMHNP-BC)

"I am very disappointed with the care I received... [The] decision to cancel only minutes before the appointment showed a lack of attention to our situation."

LocalityBiz (Patient review for The Guidance Center)

"What unfolded between 2024 and 2025 shattered my trust in the system and left deep, lasting harm."

Medium (Patient account regarding The Guidance Center)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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