Flagstaff OBGYN - Flagstaff, AZ - Optum
Obstetrics & Gynecology (OB-GYN) • Flagstaff, AZ
Ratings by platform
- RealPatientRatings (Dr. Laurie Perrin): 4.8/5 (383 reviews) (383 reviews)
- Healthgrades (Dr. Audrey Roberts): 4.6/5 (22 ratings) (22 ratings (16 with reviews))
- RealPatientRatings (Kristi Kolek, PA-C): 4.7/5 (832 reviews) (832 reviews)
- RateMDs (Dr. Jennifer Graff): 3.9/5 (17 reviews) (17 reviews)
What patients say
Patients praise
- Kind, compassionate, and professional bedside manner from most providers
- Providers are frequently described as knowledgeable, thorough, and effective communicators
- Welcoming, friendly, and organized clinic staff and check-in experiences
- Patients often feel heard, respected, and comfortable during sensitive examinations
Common complaints
- Concerns about empathy and communication regarding complex medical plans or complications
- Perception of being dismissive or out of touch with patient pain management preferences for specific procedures (e.g., IUD insertions)
- Reports of defensive behavior when concerns are raised
In patients' words
"Dr. Perrin is sooo easy to talk to. She is knowledgeable, yes, but her bedside manner makes you feel very comfortable in a situation... that is one of the most uncomfortable things we have to do as women."
— RealPatientRatings (Dr. Laurie Perrin)"I have found that she is very lacking in empathy and explaining medical conditions... I am now 33wks and decided enough is enough and I need a provider that can explain the medical plan."
— RateMDs (Dr. Jennifer Graff)"Dr. Roberts is amazing. She listens to all my concerns, and explains everything in great detail to make sure I understand. She also has the best personality, she’s so happy and kind and puts me at ease!"
— Healthgrades (Dr. Audrey Roberts)"I felt dismissed and unsure. I looked into the peer-reviewed evidence on lidocaine gel... so I would 100% [go to] them instead of Flagstaff OBGYN."
— Healthgrades (Kristi Kolek, PA)More clinics in Flagstaff
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