Fergus Falls - Clinic (Main) - Lake Region Healthcare
Wellness Center • Fergus Falls, MN
Ratings by platform
- U.S. News / Medicare/CMS HCAHPS: 4 out of 5 stars (aggregate) (356 patients (HCAHPS))
- Healthgrades: 74% to 81% positive patient experience rating (N/A)
- Birdeye (Emergency Room specific): 2.5 out of 5 stars (13 reviews)
What patients say
Patients praise
- Strong doctor and nurse communication
- Professional and personable medical staff
- Effective treatment for specific urgent care needs (e.g., lacerations)
- High patient recommendation rates
Common complaints
- Billing and administrative issues
- Long wait times in the emergency room
- Perceived lack of diagnostic accuracy in certain cases
- Inconsistent communication regarding medical bills
In patients' words
"Ashley and Kayla were the absolute best! Super kind and helped me pass a larger kidney stone. They were super helpful in explaining everything and calming my anxiety throughout the whole process."
— Birdeye user review"While I love the doctor, nurses and the medical care I receive at lake region health care, getting my bill figured out is a totally different matter."
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