Lake Region Healthcare Walk-In Clinic - Otter Tail County
Walk-In Clinic • Fergus Falls, MN
Ratings by platform
- Birdeye (Emergency Room): 2.5 out of 5 stars (13 reviews)
- Healthgrades (Hospital): 75% patient experience rating
What patients say
Patients praise
- professional and personable primary care physicians
- helpful and kind nursing staff in specific instances
- overall patient experience rating above national average on some platforms
- effective care for acute injuries
Common complaints
- difficulties with the billing and collections department
- long wait times for care
- perceived lack of responsiveness from management regarding complaints
- concerns over pricing and billing discrepancies
In patients' words
"While I love the doctor, nurses and the medical care I receive at lake region health care, getting my bill figured out is a totally different matter. For over two months I am struggling to get a concrete answer of what I owe."
— LocalityBiz review"Ashley and Kayla were the absolute best! Super kind and helped me pass a larger kidney stone. They were super helpful in explaining everything and calming my anxiety throughout the whole process."
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