Mental Health Services - Fergus Falls - Lake Region Healthcare
Mental Health Clinic • Fergus Falls, MN
Ratings by platform
- US News (Psychiatrists): 3/5 (7 reviews)
- Birdeye (Emergency Room): 2.5/5 (13 reviews)
What patients say
Patients praise
- Some patients report high satisfaction with specific nursing staff and medical care in the emergency room and psychiatry department
- High general willingness (91%) among hospital patients to recommend the facility to others
- Providers noted as compassionate and comprehensive in their approach to mental health care
Common complaints
- Reports of poor communication and perceived lack of trust between providers and patients in the psychiatry department
- Concerns regarding administrative and billing issues for patients without insurance
- Complaints about long wait times and perceived inadequacy of emergency room care
- Issues with overcharging compared to other medical facilities
In patients' words
"never have I received a level of care that was based on a physician that doesn't trust me therefore I can't trust the physician"
— Patient review of Psychiatry Clinic"Ashley and Kayla were the absolute best! Super kind and helped me pass a larger kidney stone. They were super helpful in explaining everything and calming my anxiety throughout the whole process."
— Patient review of Emergency RoomMore clinics in Fergus Falls
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