Federal Way Women's Health Care
Obstetrics and Gynecology (OB-GYN) • Federal Way, WA
Ratings by platform
- Birdeye: 3.3 out of 5 stars (77 reviews)
What patients say
Patients praise
- Friendly and attentive medical staff
- Professionalism from some providers
- Compassionate care and expertise expressed by some patients
Common complaints
- Rude or unprofessional customer service/receptionists
- Long wait times for appointments
- Lack of empathy or bedside manner from medical staff
- Unprepared or unfamiliar with patient medical history
- Poor communication/delayed responses to medical concerns
- Concerns regarding office cleanliness/sanitation
In patients' words
"I should have listened to the poor but accurate reviews on here. I called the office a few days ago regarding a medical concern and never heard back until today... He showed no empathy whatsoever for our situation, offering no words of consolation for our loss and no apology for the delay."
— LocalityBiz user review"If I could leave a review with no stars, I would!! This place is absolutely terrible!! 1st off, the whole place is DIRTY!!"
— LocalityBiz user review"Dr Li was friendly and answered all our question. Dr Li was outstanding and took great care of myself."
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