Springwoods Behavioral Health | Services | Fayetteville, AR
Behavioral Health • Fayetteville, AR
Ratings by platform
- TrustReviewers.com: 2.5/5 (93)
- Yelp: 2.7/5 (20)
- Internal Patient Satisfaction Survey (July-Dec 2025): 4.40 - 4.51/5 (internal surveys)
What patients say
Patients praise
- Some reports of staff being friendly and helpful when direct communication is achieved
- Facility setting described by the provider as peaceful and conducive to recovery
- Accreditation cited by the facility from The Joint Commission (Gold Seal of Approval)
- Internal patient satisfaction survey data reported by the facility showing positive scores (4.40 - 4.51/5 range) for the period of July-Dec 2025
Common complaints
- Reports of poor staff communication and responsiveness
- Concerns regarding staff engagement and distraction (use of personal phones)
- Allegations of inappropriate discharge processes or lack of care coordination
- Criticism of short duration of doctor/physician interaction with patients
- Negative patient experiences regarding facility environment, feeling unsafe, or lack of genuine patient support
- Complaints about long wait times for intake or discharge procedures
In patients' words
"The nurses and techs are always on them [cellphones], even while running a group. Your safety does not matter there."
— Birdeye review"It is not about you or your loved one getting help and feeling better. It is about holding that person like a prisoner to suck all the insurance money they can out of them."
— TrustReviewers.com review"My son was referred there-he has had stays in psych facilities before and this was definitely the best one. Intake was rough (it took 6 HOURS) but they completely took care of my child."
— FindRecoveryCenter.com reviewMore clinics in Fayetteville
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