Primary Care | MaineHealth Franklin Hospital
Primary Care • Farmington, ME
Ratings by platform
- CMS HCAHPS: 3 out of 5 (based on 279 CMS patient surveys) (279 surveys)
- Vivian Health: 4.6 out of 5 (14 reviews)
- Google (cited source): 4.2 out of 5
What patients say
Patients praise
- Staff described as kind, thoughtful, and knowledgeable by some patients
- Some reports of fast and efficient emergency department experiences
- Appreciation for warm and friendly service in both routine and emergency care
Common complaints
- Long wait times in the emergency department
- Perceived lack of clear communication from medical staff
- Dissatisfaction with hospital administrative or registration processes
- Negative experiences reported regarding specific medical outcomes or care quality
In patients' words
"Every time my wife or I come here, they have taken such great care of us! Wether emergency or routine, these folks are all very warm, caring, friendly and most importantly, knowledgeable!"
— MyHospitalNow.com"They are the slowest medical staff I have ever experienced... Unless you want to wait for minimal treatment and horrendous service then do not waste your time at this hospital."
— MedicalRecords.comMore clinics in Farmington
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