Faribault Clinic - Northfield Hospital
Urgent Care • Faribault, MN
Ratings by platform
- Birdeye (Aggregated): 3.8 out of 5 stars (301 reviews)
- Healthgrades: 81% patient recommendation rating (90 ratings (for hospital patient experience))
- US News & World Report: 93% willingness to recommend
What patients say
Patients praise
- Attentive, compassionate, and professional care from nurses, doctors, and specialists
- Clean and comfortable facility environment
- Collaborative approach between primary care and specialty services
- Strong patient recommendation rates, with many patients willing to recommend the health system to others
Common complaints
- Concerns regarding the billing system, including bills being sent before insurance finalizations are complete
- Reports of long wait times for appointments and during visits
- Occasional frustrations with communication and consistency of service across departments
In patients' words
"Having been an inpatient recently, I can say they have some of the most caring, compassionate and professional staff I have ever seen."
— Yelp review for Northfield Hospital"Love everything about the services and one of the best delivery [experiences] I have seen but the billing system is horrible..."
— Loc8NearMe review for Northfield Hospital & ClinicsMore clinics in Faribault
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