Neurology - Department home - Mayo Clinic
Neurology • Faribault, MN
Ratings by platform
- Healthgrades (Dr. James Moore): 4.9/5 stars (8 reviews)
- WebMD (Dr. Ingrid Abols-Mantyh): 2.5/5 stars (13 ratings)
- Vitals (Dr. Ingrid Abols-Mantyh): 2.4/5 stars (8 reviews)
- U.S. News & World Report (Dr. James Moore): 4/5 stars (32 reviews)
What patients say
Patients praise
- Patients appreciate neurologists who are personable, remember personal details, and demonstrate genuine care
- High satisfaction with the thoroughness of examinations reported for some providers
- Positive feedback on the clarity of instructions provided for managing health conditions
- Some patients report feeling respected and comfortable during appointments
Common complaints
- Complaints about bedside manner, described as cold or harsh by some patients
- Concerns regarding poor communication and failure to explain diagnoses or treatment plans clearly
- Issues with appointment efficiency, such as feeling rushed during visits
- Reports of rude or unhelpful staff interactions
In patients' words
"He is a wonderful guy, remembers little things you talked about at your yearly visit and sits you in his office to have a face to face. It feels like he really cares and does not take up a bunch of your time."
— Healthgrades (Dr. James Moore)"She was very quiet and then told me that I am mentally slow... She is not compassionate and doesn't give much explaination of the diagnosis... Everything from a vague diagnosis to refusing to refer, time spent waiting for appts. to staff sometimes being quite rude (especially on the phone)."
— Vitals (Dr. Ingrid Abols-Mantyh)More clinics in Faribault
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