Faribault Clinic - Northfield Hospital
Internal Medicine • Faribault, MN
Ratings by platform
- Birdeye: 3.8 out of 5 stars (301 reviews (aggregate))
- Healthgrades: 81% patient experience rating (9/10 score) (Not explicitly stated total count)
- US News & World Report: 93% willingness to recommend (Not explicitly stated total count)
What patients say
Patients praise
- Friendly, compassionate, and attentive staff, including doctors, nurses, and support personnel
- High patient willingness to recommend services, particularly for birth center care and surgery recovery
- Efficient coordination of care, especially when involving partners like Allina or Mayo Clinic
- Clean, professional, and welcoming facility environment
Common complaints
- Frustration with billing processes, specifically regarding bills sent before insurance payments are finalized
- Occasional complaints regarding long wait times for appointments or lab results
- Isolated concerns regarding communication consistency in specific departments
In patients' words
"Love everything about the services and one of the best delivery ail I have seen but the billing system is horrible."
— Loc8NearMe review"Having been an inpatient recently, I can say they have some of the most caring, compassionate and professional staff I have ever seen."
— Yelp review"The hospital and Birth Center are beautiful... but the thing that made our experience great was the people, for sure. Everyone is so attentive and helpful."
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