Family Medicine Services - Sanford Health
Primary Care • Fargo, ND
Ratings by platform
- Official Sanford Health Provider Profiles: Individual providers generally rate between 4.5 and 4.9 out of 5 stars (Varies by provider (often 200-500+ ratings per provider))
- Hospital Cost Compare (Patient Satisfaction Surveys): 76% of patients would definitely recommend the hospital; 7% gave a low rating (0-6) (300 or more (Survey Sample Size))
- Third-party hospital review sites: 2.8 to 2.9 out of 5 stars (101 to 359 reviews)
What patients say
Patients praise
- High patient-reported recommendation rates for hospital care
- Generally high star ratings for individual family medicine providers (typically 4.5+ out of 5)
- Clean and quiet hospital environment (in some reports)
Common complaints
- Billing and collections disputes
- Poor customer service communication
- Perceived arrogance or dismissiveness by staff
- Long wait times in urgent or hospital settings
In patients' words
"Billing department is the worst of all. Snotty attitudes from many of the hospital personnel. I attempted calling to sort out a bill, was placed on a 15 minute hold..."
— MedicalRecords.com review"I just received a bill in the mail from Sanford. I called to inquire about since they said it was being sent to collections. I found that they sent the first billing statements to an address I hadn't lived at in over 20 years... No apology either just pay your bill."
— MedicalRecords.com reviewMore clinics in Fargo
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