Urgent Care & Walk-in Clinic in Falmouth, MA - ConvenientMD
Urgent Care • Falmouth, MA
Ratings by platform
- Yelp: 3.9 out of 5 stars (71 reviews)
- Solv Health: 5.0 out of 5 stars (2 reviews)
What patients say
Patients praise
- Friendly and professional staff
- Clean and comfortable facility
- Efficient and prompt service for many patients
- Convenient hours, including evenings
- Helpful alternative for non-emergency care for families
Common complaints
- Issues with billing and insurance coding
- Complaints regarding being turned away before posted closing hours
- Reports of negative staff interactions and perceived unprofessionalism
- Isolated concerns regarding quality of medical treatment
In patients' words
"terrible billing customer service. they messed up a code on my bill and my insurance (Tricare) denied it. Friendly but efficient and ..."
— Yelp review"It is so hygienically clean and very comfortable. Everyone here is so kind and friendly. I would recommend it to anyone living in this area."
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