Mon Health Primary Care | Fairmont
Primary Care • Fairmont, WV
Ratings by platform
- Healthgrades (Dr. Lisa Flower): 3.74/5 (Likelihood to recommend) (23 ratings)
- Healthgrades (Dr. Ryan Walker): 5/5 (2 ratings)
- Vitals (Dr. Lisa Flower): 4.5/5 (6 reviews)
- U.S. News & World Report (Dr. Marilyn J. Bonfili): Not specified (59 reviews)
What patients say
Patients praise
- Some patients describe providers as genuine, kind, and caring
- Providers praised for being good listeners by some patients
- Some patients report feeling well-cared for by specific staff members
Common complaints
- Difficulty reaching staff by phone
- Lack of timely response to messages or calls
- Perception of being rushed during appointments
- Concerns regarding staff professionalism and friendliness
- Perceived lack of attentiveness to patient concerns or conditions
In patients' words
"I have been seeing Dr. Flower for 20 years. She is a good doctor but her staff is absolutely terrible. You can never get anyone on the phone and they never return calls."
— Healthgrades (Dr. Lisa Flower)"Dr. Walker has helped me out tremendously each and every visit. I feel he has saved my life in so many ways... He’s a great person, a great listener, a top-notch doctor, just a good soul period."
— Healthgrades (Dr. Ryan Walker)More clinics in Fairmont
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