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Behavioral Health - Counseling/Therapy

Behavioral HealthFairmont, WV

★★☆☆☆2.2/5646 reviews across 3 platforms

Ratings by platform

  • Birdeye (Appalachian Counseling Center, Fairmont, WV): 3.2/5 stars (34 reviews)
  • Rehab.com (Fairmont Regional Medical Center Psychiatry): 2.59/5 stars (98 reviews)
  • Birdeye (Fairmount Behavioral Health System, Philadelphia, PA): 2.1/5 stars (514 reviews)

What patients say

Patients praise

  • Innovative approaches (e.g., 'walk and talks' therapy)
  • Community-focused care and accessible counseling options
  • Availability of specialized support (e.g., therapy dogs)

Common complaints

  • Billing/financial disputes (e.g., unexpected charges)
  • Perceived lack of organization and staff communication issues
  • Dissatisfaction with responsiveness and wait times in emergency/hospital settings
  • Concerns regarding perceived lack of empathy or clinical competence by some staff members

In patients' words

"The following month my checking account decreased by nearly $350.00. Upon investigating I found out it was Appalachian Counseling... I was not responsible for any of it."

Birdeye Review (Appalachian Counseling Center)

"Need staff that understands behavioral health... if you know nothing about the illness go work in another Dept."

Rehab.com Review (Fairmont Regional Medical Center Psychiatry)

"We’re very innovative here. We like to try new things and we have a therapy dog and we love to bring her in, bring her on some of our walk and talks and people really love that."

Times West Virginian interview (Appalachian Counseling Center)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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