Mental health providers Fairfield, Iowa - Ardent Counseling Center
Psychiatry • Fairfield, IA
Ratings by platform
- Birdeye (aggregated): 3.9 out of 5 stars (22 reviews)
- Rehab.com (aggregated): 4.14 out of 5 stars (14 reviews)
- Yelp: 2.5 out of 5 stars (10 reviews)
What patients say
Patients praise
- Helpful and knowledgeable staff
- Individual therapists praised for effectiveness and patience
- Accommodating of scheduling availability
Common complaints
- Difficulty reaching the office via phone
- Unresponsive to messages and prescription refill requests
- Perception of poor patient experience during sessions
- Criticism regarding billing practices
In patients' words
"Amazing staff especially Ben... Zero complaints great stuff very knowledgeable."
— Rehab.com patient review"They don't answer the phone, don't refill prescriptions and don't return messages."
— Yelp patient reviews"At my first session with therapist, I felt like a checklist instead of a person."
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