Fairfield Hospital Outpatient Rehabilitation & Therapy
Physical Therapy • Fairfield, OH
Ratings by platform
- MDsave (for Mercy Health - Fairfield Hospital Outpatient Rehabilitation and Therapy): 4.9/5 stars (205 reviews)
- Birdeye (hospital-wide): 3.1/5 stars (approximate) (841 reviews (hospital-wide))
What patients say
Patients praise
- Patients generally report a friendly and supportive environment in rehabilitation and therapy departments
- Therapists and staff are frequently described as knowledgeable, dedicated, and compassionate in their care approach
- Many patients express satisfaction with the effectiveness of their therapy sessions and recovery progress
Common complaints
- Inconsistent service quality and reports of unprofessional or indifferent staff behavior in hospital-wide reviews
- Concerns regarding administrative issues, such as scheduling difficulties and record-keeping errors (hospital-wide context)
- Patient experience ratings for the broader hospital facility are sometimes slightly below national averages
In patients' words
"Patients appreciate the commitment of the team to help them recover fully, whether through physical therapy or rehabilitation. Many highlight the knowledgeable and supportive therapists."
— BestProsInTown review summary"Dr. Calcagno is [excellent]! He truly listens and takes his [time] with his patients. He made me feel comfortable, heard, and never rushed during my visit."
— Birdeye review of Mercy Health - Fairfield HospitalMore clinics in Fairfield
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