family eye associates
Optometry • Fairfield, CA
Ratings by platform
- Yelp: 4.5/5 (29 reviews)
What patients say
Patients praise
- Many patients praise the professionalism, friendliness, and knowledge of the optometrists and opticians.
- Long-term patients appreciate the quality of care and service over many years.
- Effective assistance with frame selection and complicated prescriptions.
Common complaints
- Some patients reported dissatisfaction with office communication and administrative policies, particularly following staff or physician changes.
- Concerns raised regarding eyewear pricing and scheduling practices.
- Isolated reports of perceived unhelpfulness from front-desk staff.
In patients' words
"My entire family and I have been going to this optometric group for 20+ years! The care and service they provide is outstanding! Karri, the Optician is wonderful."
— Yelp Review"This is an updated review because of the shenanigans associated with this place since Dr. Severin retired. I've been looking for a reason to leave and have finally found it."
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