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New Horizons Mental Health

Mental HealthFairfield, OH

★★★★☆4.1/511 reviews across 1 platforms

Ratings by platform

  • Trustburn: 4.1/5 stars (11 reviews)

What patients say

Patients praise

  • Supportive and compassionate staff experiences reported by some clients
  • Appreciation for professional and knowledgeable service provision
  • Helpful guidance for navigating personal challenges

Common complaints

  • Reports of disorganized management and administrative issues regarding billing
  • Complaints about rude or unhelpful staff communication
  • Difficulties with access to appointments and walk-in availability
  • Concerns regarding privacy and HIPAA compliance in the office environment

In patients' words

"This office is terrible. They are not HIIPA compliant... Staff is SO rude."

Find Rehab Centers

"I had an overall positive experience with New Horizons Mental Health Services. The staff was understanding and supportive, providing helpful guidance."

Trustburn

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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