Behavioral Health | Solano County, California
Mental Health Clinic • Fairfield, CA
Ratings by platform
- Facebook: 3.0 out of 5 (2 reviews)
- Yelp: 3.3 out of 5 (10 reviews)
What patients say
Patients praise
- some patients report attentive and kind service interactions
- official evaluations indicate general consumer satisfaction with the quality and accessibility of behavioral health services
- efforts are in place to improve cultural responsiveness and interdisciplinary collaboration
Common complaints
- reports of rude or unhelpful administrative staff
- difficulty reaching staff by phone and long wait times for service
- concerns from employees regarding a lack of management support and a difficult work environment
In patients' words
"I absolutely hate talking to anyone from the Cal fresh department. I waited 50 minutes for someone to come to the phone, and when she does she's the second most rudest employee I've spoken to in that office."
— LocalityBiz user review"Very attentive and kind. Clean and do not rush you through. I have had good experiences up to date and plan on continuing."
— Yelp user review"The majority of clients’/consumers’ had positive experiences with the Solano County MHP’s services. Specifically, consumers were generally satisfied with the overall quality of their services, the accessibility of their services, and the cultural responsiveness of their services."
— Solano County ICCTM Innovation Project Final Evaluation Report (2021)More clinics in Fairfield
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