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Gastroenterology • Fairfield, OH
Ratings by platform
- Birdeye: 4.0 out of 5 stars (aggregate for general practice) (283 reviews)
- Birdeye/Google aggregate: 4.8 out of 5 stars (264 reviews (Blue Ash location))
- Healthgrades: 1.5 out of 5 stars (2 reviews (Clifton location))
What patients say
Patients praise
- Some individual physicians and nurse practitioners are highly regarded for being attentive, caring, and thorough
- Procedures and office visits are often described as professional, efficient, and well-explained when they proceed as expected
- Staff (nurses, assistants) are frequently mentioned as friendly and helpful when direct, positive interactions occur
Common complaints
- Difficulties with administrative tasks including scheduling appointments and reaching staff by phone
- Long wait times for appointments and while in the office
- Issues with the billing department, including receiving incorrect or repeated charges
- Poor communication regarding test results and medical follow-ups
- Reports of dismissive or cold bedside manner from some individual providers
In patients' words
"The doctors are great, the office staff is a disaster. They schedule appointments and then reroute you to wherever they want. Incompetent's at its best."
— Frank B. on Birdeye"Dr Dryer is phenomenal...and I don't say this lightly...he ALWAYS takes time to answer all my questions thoroughly. I always feel heard and valued."
— Gardell Smith on Birdeye"Biopsy three weeks ago and NO RESULTS!!!! Emailed provider two weeks ago and NO RESPONSE!!!"
— Patient review on HealthgradesMore clinics in Fairfield
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