Our Fairbanks Urgent Care Center in AK - Concentra
Urgent Care • Fairbanks, AK
Ratings by platform
- Urgent Care Directories (likely reflecting broader aggregate): 4.1/5 stars (373 reviews)
- Yelp/MapQuest subset: 2/5 stars (historical/subset) (14 reviews)
What patients say
Patients praise
- Professional and knowledgeable staff
- Clean and well-maintained facility
- Efficient service for some urgent needs
- Promptness in certain testing and diagnosis scenarios
Common complaints
- Rude or unsympathetic staff interactions
- Wait times during busy hours or despite appointments
- Frustrations with billing and costs
- Inconsistent communication regarding tests or results
- Limited operating hours
In patients' words
"Ive recently used Concentra and had an amazing experience with all of the staff."
— Facebook User Group"If I could give negative stars I would. This place was horrible. Rude medical assistant and nurse practitioner..."
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