Surgical Care - Foundationhealthpartners
Surgery Centers • Fairbanks, AK
Ratings by platform
- Birdeye (Porter Heart & Vascular Center): 4.1/5 (16 reviews)
- PainClinics.com (FMH Pain Treatment Center): 3.3/5 (10 reviews)
- Google My Business (FHP Behavioral Health): 4.5/5 (2 reviews)
What patients say
Patients praise
- Some specific providers are highly regarded by patients
- Positive experiences reported in certain departments, such as behavioral health and cancer centers
- Supportive atmosphere noted by some staff regarding coworkers
Common complaints
- Reports of poor communication and responsiveness from administrative and medical staff
- Concerns regarding inconsistent quality of care and unprofessional staff attitudes
- Negative experiences with pain management services, including communication lapses and management of medical records
- Staff-reported issues with management, high turnover, and staffing shortages
In patients' words
"This hospital has done nothing but treated my family like * since I can remember... they don't care about your well being."
— PissedConsumer (Fairbanks Memorial Hospital)"The providers are amazing but do to nasty attitudes every time I call I can’t rate any higher!"
— Birdeye (Porter Heart & Vascular Center)"Terrible communication... Additionally they never answered my phone calls... they threw away all my medical records."
— PainClinics.com (FMH Pain Treatment Center)"I truly believe it’s better in certain units or areas of the hospital. If you’re young and fresh into the job some places will try their best to eat you alive. Co workers are amazing, management could be better in most areas."
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