Our Fairbanks Urgent Care Center in AK - Concentra
Occupational Medicine • Fairbanks, AK
Ratings by platform
- Yelp: 2/5 stars (based on 14 reviews) (14 reviews)
- Indeed (employee/location-specific): 3.0/5 stars (2 reviews)
What patients say
Patients praise
- professional and knowledgeable staff reported in some cases
- efficient service for specific needs like TB tests and pink eye treatment
- clean facility environment
Common complaints
- dissatisfaction with staff demeanor and bedside manner
- complaints about limited operating hours (not 24/7)
- billing and cost-related concerns for uninsured patients
In patients' words
"If I could give negative stars I would. This place was horrible. Rude medical assistant and nurse practitioner Whatley was bitter, jaded, and completely unsympathetic."
— Yelp (via MapQuest)"What is the point of an Urgent Care Center that isn't even open until midnight, let alone 24 hours?"
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