Quality Psychiatry and Neurology Medical Care in Fairbanks, Alaska
Mental Health Care • Fairbanks, AK
Ratings by platform
- Birdeye (Aggregate): 2.7/5 stars (39 reviews)
- Healthgrades (Dr. Thurston-Hicks): 3.4/5 stars (14 reviews)
- WebMD (Dr. Martino): 2.0/5 stars (22 ratings)
- U.S. News (Dr. Barker): 5/5 stars (29 reviews)
- Vitals (Dr. Foelsch): 2.7/5 stars
- Vitals (Dr. Onorato): 2.5/5 stars
What patients say
Patients praise
- Some patients report positive outcomes and feel heard by specific providers
- Recognition of expertise for certain long-standing medical professionals in the region
Common complaints
- Complaints about office communication, specifically difficulty reaching staff and missed appointments
- Reports of perceived lack of empathy and poor bedside manner from some providers
- Concerns regarding high costs and limited time spent with patients during appointments
- Frustration with office policies and perceived dismissiveness when patients seek second opinions or question treatment plans
- Limited local choices for specialist care in Fairbanks, leading to feelings of being trapped or forced to travel for care
In patients' words
"We were treated in a manner where we were deemed unworthy of care. My child is now worse than before feeling hopeless, abandoned, unimportant, and unseen."
— Patient review, WebMD"Because I asked for a referral for a second opinion I was shunned from this clinic... this dr laughed and told me to get on a plane if I was in that much pain."
— Patient review, Vitals"If you want a doctor who listens and provides expert care and diagnosis, Dr. Rohlf will provide all of that and much more. Your needs will be met and you will feel confident that you receiving the very best medical care."
— Patient review, WebMD"She will ban you from the entire clinic if you disagree with her in any way. She does not include the patient or family in the care plan. It's her way or the highway."
— Patient review, VitalsMore clinics in Fairbanks
Alaska Behavioral Health: Behavioral Healthcare
Patients praise: Generally positive experiences reported by some clients · Proactive efforts by the organization to gather client feedback and improve services.
Alpine Medical Group | Family Medicine | 605 Chief Thomas ...
Patients praise: professional and knowledgeable staff · excellent bedside manner and communication skills.
Aurora Audiology: Audiologist in Fairbanks, AK
Patients praise: Professional and courteous staff · Caring and attentive service.
Dermatology | Alpine Medical Group | Fairbanks, AK
Patients praise: professional and knowledgeable staff · thorough and informative consultations.
Women's Health | Alpine Medical Group | Fairbanks, AK
Patients praise: Friendly and professional staff · Efficient and thorough providers.
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