TVC Family Medicine - Foundationhealthpartners
Family Medicine • Fairbanks, AK
Ratings by platform
- Birdeye: 4.3/5 (10)
- Healthgrades: 5.0/5 (2 (for Dr. Daniel Reynolds))
What patients say
Patients praise
- Praise for specific doctors and healthcare providers
- Helpful and compassionate front desk and support staff members
- Effective communication and thoroughness of some providers
- Access to comprehensive orthopedic and physical therapy services
Common complaints
- Difficulties with billing and administrative processes
- Issues with medication refills and communication/callbacks
- Long wait times for appointments or at the clinic
- Inconsistent customer service experiences
In patients' words
"I love seeing Dr. Fig. All the staff and providers are exceptional to work with. I would highly recommend Family Medicine to anyone looking for a PCP."
— Birdeye Review"I started seeing Dr Reynolds in August of 2016 and after years of seeing many other Doctors I have to say without a doubt TVC's Dr Reynolds is the best Doctor I have ever been to. He talks with you not at you and he really lessons to what your telling him before coming up with a treatment."
— Healthgrades Review"Tanana Valley Clinic where customer service goes to die. If you have a problem with your bill or you expect a callback on a problem I wouldn't hold my breath."
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