ClearChoiceMD, Exeter Hospital, Core Physicians
Urgent Care (Emergency Department) • Exeter, NH
Ratings by platform
- Core Physicians: 2.8/5 (Birdeye/aggregators) (6 reviews mentioned on specific aggregation site)
- Exeter Hospital: Generally favorable but mixed patient experience ratings (97 reviews on Yelp for Exeter Hospital)
- ClearChoiceMD Urgent Care: Not accredited by BBB; multiple unresolved complaints (17 complaints in 3 years)
What patients say
Patients praise
- Clinical affiliation between ClearChoiceMD, Exeter Hospital, and Core Physicians aiming to improve care continuity
- Exeter Hospital recognized for nursing excellence (Magnet designation)
- High patient recommendation rates for Exeter Hospital in some datasets
Common complaints
- Difficulty scheduling appointments and long wait times
- Billing and insurance payment issues, including unauthorized charges and confusion over coverage
- Poor communication, lack of follow-up on test results, and difficulty reaching office staff
- Reports of declining quality of care and service cuts following the Exeter Health Resources/Beth Israel Lahey Health merger
- Cold or unwelcoming staff interactions
In patients' words
"ClearChoiceMD is an absolute joke of a company. They schedule virtual appointments, charge you, and half the time they don't send the link... they magically charged me 30 days later for the same thing."
— BBB Customer Complaint"Since November 4th, I have called the office six times and have not received a single callback. Due to the lack of communication and follow-through, I will be finding a new doctor."
— LocalityBiz Patient Review of Core Physicians"Exeter Hospital patients say they are scrambling for answers about care after recent service cuts and are questioning the benefits of Exeter Health Resources merger..."
— KFF Health NewsMore clinics in Exeter
Urgent Care & Walk-in Clinic in Stratham, NH
Patients praise: Friendly, compassionate, and professional staff · Efficient and streamlined check-in process (including online options).
Center for Orthopedics & Movement – Exeter | Core Physicians
Patients praise: providers are often described as knowledgeable, kind, and attentive · many patients report successful treatment outcomes and pain relief.
Orthopedics - Exeter Hospital
Patients praise: Doctors described as personable, funny, knowledgeable, and caring in initial interactions · Patients appreciate a holistic approach and focus on functional recovery.
Plastic & Reconstructive Surgery
Patients praise: Highly professional and approachable surgeons · Excellent patient care and communication.
The AIM Clinic | Integrative Medicine | Exeter, NH
Patients praise: Professional and friendly staff · Dr. Andrew Chevalier is described as knowledgeable, caring, and an excellent listener.
Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.