Home Care | Exeter Hospital
Home Health Care • Exeter, NH
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 4 out of 5 stars (405 patient surveys)
- Hospice Compare (Beth Israel Lahey Health at Home): 3 out of 5 stars (Family caregiver survey rating) (Not explicitly stated total count; based on 2023-2025 reporting period data)
What patients say
Patients praise
- Strong nurse and doctor communication ratings
- High willingness among patients to recommend the hospital (74%-90%)
- Recognized for high-performing procedures and patient experience awards
Common complaints
- Billing and insurance issues
- Recent decline in care standards and service cuts post-merger
- Concerns regarding hospital quietness and cleanliness
- Inconsistent timeliness in receiving help
- Specific complaints regarding staff interactions and experiences
In patients' words
"This is the worst hospital I have ever been to and I've been to many since we've traveled while my husband was in the service."
— Yelp"Exeter Hospital patients say they are scrambling for answers about care after recent service cuts and are questioning the benefits of Exeter Health Resources merger with Beth Israel Lahey Health."
— KFF Health NewsMore clinics in Exeter
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