Urgent care | Liberty Hospital
Urgent Care • Excelsior Springs, MO
Ratings by platform
- Birdeye (Excelsior Springs Primary Care): 3.9 out of 5 stars (19 reviews)
- Healthgrades (Excelsior Springs Hospital): 76% patient recommendation rate (N/A)
What patients say
Patients praise
- Staff described as attentive and caring in many instances
- Providers commended for listening and being collaborative in treatment planning
- Convenience of same-day or acute care options in the community
Common complaints
- Concerns regarding office staff communication and perceived lack of empathy
- Dissatisfaction with provider availability and appointment scheduling for new patients
- Complaints about limited medication management or perceived dismissal of chronic pain issues
In patients' words
"Doctor Phillips is a great listener and takes time to hear my issues. He is also very collaborative in come up with solutions. Office staff is awesome as well."
— LocalityBiz review of Liberty Hospital Primary Care Excelsior Springs Clinic"I made an appt as a new patient hoping to get some help. I am needing one dr and to start over with my care and chronic pain. As soon as I got there the nurse told me he won't prescribe any narcotic... Dr Mueller came in and did not ask any questions..."
— LocalityBiz review of Liberty Hospital Primary Care Excelsior Springs Clinic"I have been going to Dr. Gartin for 2 years. He actually listens to my issues. He deals with me I have ALOT of medical issues... We All absolutely Love him."
— Birdeye review of Excelsior Springs Primary CareMore clinics in Excelsior Springs
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