Excelsior Springs Hospital Health Express Clinic
Urgent Care • Excelsior Springs, MO
Ratings by platform
- seniors.fyi (for the hospital): 1.8/5 (4 reviews)
- Birdeye (for primary care): 3.9/5 (19 reviews (for Excelsior Springs Primary Care))
What patients say
Patients praise
- convenient access to same-day urgent and minor care
- providers reported as helpful and caring by some patients
- staff focused on community-oriented care and patient education
Common complaints
- dissatisfaction with billing and administrative processes
- reports of poor bedside manner and staff communication issues
- perceived lack of thoroughness in patient examinations
- concerns regarding reliance on nurse practitioners over physicians
In patients' words
"The care at the facility sucks. Doctors won’t listen to patients. The billing is described as fraudulent on various levels and could lead to a lawsuit."
— seniors.fyi review of Excelsior Springs Hospital"He actually listens to my issues. He deals with me I have ALOT of medical issues... We All absolutely Love him."
— Birdeye review of Excelsior Springs Primary CareMore clinics in Excelsior Springs
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