Primary Care Excelsior Springs Clinic - Liberty Hospital
Pulmonology • Excelsior Springs, MO
Ratings by platform
- Birdeye: 3.9/5 stars (19 reviews)
- Healthgrades: 4.2/5 stars (14 reviews (specific to Dr. Christopher Cooper))
- BusinessYab: 4.8/5 stars (3 reviews)
What patients say
Patients praise
- providers described as attentive, knowledgeable, and caring listeners
- positive experiences with efficient diagnostic or lab services at the clinic
- staff praised for being helpful and making patients feel at ease
- some patients report excellent outcomes and personalized care plans
Common complaints
- concerns regarding staff communication and attitude towards pediatric patients
- difficulties in scheduling or finding available appointments with specific providers
- frustration with provider bedside manner or perceived lack of attention/listening
- issues with communication and follow-up regarding chronic care management or test results
In patients' words
"Doctor Phillips is a great listener and takes time to hear my issues. He is also very collaborative in come up with solutions. Office staff is awesome as well."
— LocalityBiz review"The nurses and the nurse practitioner were i wouldn't say rude but they were. They clearly had no idea what to do, and were talking about my daughter to each other about her behavior like I couldn't hear them."
— LocalityBiz / Birdeye review"Dr Cooper is excellent he has always been spot on ! He always has my vote!"
— Healthgrades review for Dr. Christopher CooperMore clinics in Excelsior Springs
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