Beacon Mental Health - Missouri Behavioral Health Council
Psychiatric Services • Excelsior Springs, MO
Ratings by platform
- Rehab.com: 2.75/5 (67 reviews)
What patients say
Patients praise
- Provides a wide range of psychiatric, substance use, and rehabilitation services
- Member of the Missouri Behavioral Health Council network, which focuses on person-centered care and system-wide improvement
- Offers support groups and outpatient services for all ages and diagnoses
Common complaints
- Difficulty contacting staff and receiving callbacks
- Unprofessional communication and appointment cancellations
- Perceived lack of empathy and dismissive care from providers
- Frustration with administrative processes and long waits for basic care
In patients' words
"They seemingly create endless hoops and red tape kicking the can continuously down the road just to get some basic care and SSRI refill. Would take a 5 min appointment not 3 appointments with months in between.. Rediculous and broken."
— Rehab.com"Probably the worst mental health place I've ever been to. They don't return phone calls. They cancel appointments without telling you. Very unprofessional."
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