Primary Care Excelsior Springs Clinic - Liberty Hospital
Pediatrics • Excelsior Springs, MO
Ratings by platform
- WebMD (for Dr. Kyle Mueller): 5 out of 5 stars (based on 24 reviews) (24 reviews)
- BusinessYab: 4.8 out of 5 stars (Not explicitly stated)
What patients say
Patients praise
- Providers are described as good listeners and thorough
- Knowledgeable and kind staff/providers
- Efficient and friendly administrative experience for many patients
- Collaborative treatment planning
Common complaints
- Mixed bedside manner with some pediatric patients
- Lack of perceived thoroughness in certain situations
- Staff perceived to be unprofessional or dismissive in specific instances
In patients' words
"Dr. Phillips is a great listener and takes time to hear my issues. He is also very collaborative in come up with solutions. Office staff is awesome as well."
— LocalityBiz user review"He listened to me, made me feel at ease. I felt like he would take great care in helping me . I felt understood and he included me."
— WebMD user review for Dr. Kyle Mueller"The nurses and the nurse practitioner were i wouldn't say rude but they were. They clearly had no idea what to do, and were talking about my daughter to each other about her behavior like I couldn't hear them."
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