Primary Care Excelsior Springs Clinic - Liberty Hospital
Orthopedics • Excelsior Springs, MO
Ratings by platform
- Birdeye: 3.9/5 stars (19 reviews)
What patients say
Patients praise
- providers who listen attentively and take time to address issues
- collaborative approach to treatment planning
- helpful and supportive office staff
- prompt service and efficient care delivery
Common complaints
- perceived lack of concern or dismissive attitude from some providers
- issues with staff communication and professionalism regarding patient behavior
- frustration over provider availability and scheduling difficulties
- unmet expectations regarding medical treatment or prescription policies
In patients' words
"Doctor Phillips is a great listener and takes time to hear my issues. He is also very collaborative in come up with solutions. Office staff is awesome as well."
— LocalityBiz"As soon as I got there the nurse told me he won't prescribe any narcotic, not even my Lyrica because he is leaving in 90 days. Dr Mueller came in and did not ask any questions, he didn't even looka at me. Just kept saying uh huh over and over."
— LocalityBiz"I have been going to Dr. Gartin for 2 years. He actually listens to my issues... Not only does he care for me he cares for My kid and husband. We All absolutely Love him."
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