Walk-in Care | Optum Care Washington
Urgent Care • Everett, WA
Ratings by platform
- MapQuest (Gunderson): 1.0/5.0 (1 (MapQuest))
- MapQuest (Silver Lake): 2.5/5.0 (3 (MapQuest))
What patients say
Patients praise
- Some staff members noted as kind and helpful
- Efficiency in certain services such as lab work
- Convenience of walk-in availability
Common complaints
- Long wait times for appointments and walk-in services
- Issues with medical billing and unexpected charges
- Difficulties reaching the clinic by phone
- Dissatisfaction with clinical outcomes and quality of care
- Lack of effective communication regarding insurance and test coverage
In patients' words
"Want to spend two hours waiting for the doctor to come in? We'll this is the place for you."
— LocalityBiz (Gunderson)"They can't even answer the phone to tell you anything. Don't bother...you will be dead before you ever receive any care."
— MapQuest (Silver Lake)"I reached out to the billing department several times and either didn’t receive a response for over a month or never heard back at all."
— LocalityBiz (Gunderson)More clinics in Everett
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