Everett - Evergreen - IRG Physical & Hand Therapy
Physical Therapy • Everett, WA
Ratings by platform
- Yelp (Silver Lake location): 3.5 out of 5 stars (14 reviews)
What patients say
Patients praise
- Friendly, knowledgeable, and professional therapists
- Effective and personalized exercise routines for recovery
- Welcoming and encouraging environment for anxious patients
- Helpful and courteous office staff in many instances
Common complaints
- Billing and insurance-related issues
- Administrative challenges and receptionist/staff conflicts
- Perceived lack of personalized attention or overbooking
- Occasional unprofessional behavior by therapists (e.g., side conversations)
- Disputes over attendance policies
In patients' words
"The therapist actually hurt my thumb and index finger because of the exercises that she did and had to file a complaint with the state. The general manager of the IG actually told me that they were dropping me as a client."
— Nutrifinder review"Unfortunately I'm giving them a very bad review based on their billing practices. I met my deductible last year, and when I was informed by my insurance company that I no longer had to pay my..."
— Yelp review"These folks are AWESOME! Has to come here after a surgery bc healing wasn't going as planned. My therapist was Kelly and she was INCREDIBLE!"
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