Evanston Regional Hospital: Primary, Emergency and Specialty Care
Emergency Medicine • Evanston, WY
Ratings by platform
- CMS / Medicare Data: 3/5 stars (Overall Hospital Rating) (105 (HCAHPS survey))
- Google Reviews: 3/5 stars (135 reviews)
What patients say
Patients praise
- Efficient and professional emergency care for some patients
- Compassionate and attentive nursing staff in specific instances
- Cleanliness of the facility
- Staff responsiveness in certain departments
Common complaints
- Billing disputes and out-of-network costs
- Concerns regarding medical competence and staff experience
- Long wait times in the emergency department
- Communication issues regarding test results and follow-up care
- Negative bedside manner and perceived lack of professionalism
In patients' words
"Absolutely everyone was attentive and caring to both patient and family. We were made comfortable both physically and in asking for anything at all. Staff were always positive and helpful to us and each other which made a positive environment in which to recover."
— MedicalRecords.com review"Then, i get a bill from the emergency Dr. For being out of network. Such a disservice to patients. I cannot pick in service and out of service Dr. When going to the ER. Then when i call to talk to someone they run u around the phone service to voive mails that hang up on u."
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