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Primary Care Clinics - Mad River Community Hospital

Family MedicineEureka, CA

★★★☆☆2.7/570 reviews across 2 platforms

Ratings by platform

  • U.S. News & World Report: 3 out of 5 stars (Patient Experience average across multiple categories) (Varies by source, aggregated data indicates significant feedback volumes)
  • MedicalRecords.com / MapQuest (via Yelp): ~2.5 to 2.7 out of 5 stars (Combined ~70-75 reviews per cited platform)

What patients say

Patients praise

  • Some reports of professional and caring nursing staff
  • Positive experiences with specific urgent care or ER visits for certain patients
  • Efficient and quick service mentioned by some visitors

Common complaints

  • Reports of dismissive or uncaring staff/doctors
  • Complaints regarding misdiagnosis or inadequate medical assessment, particularly in the ER
  • Frustration with long wait times and communication delays
  • High billing or perceived excessive costs for services provided

In patients' words

"Worst experience of my life... the doctor told me "stomach pain is not an emergency"... Ended up going to St. Joe's where they had to take my gallbladder out in emergency surgery the same day."

LocalityBiz / User Review

"Went to their urgent care office and I was very impressed with the quality of care of the staff and attending doctor. I was in and out in 2 hours and felt much better the next day."

LocalityBiz / User Review

"Went to the ER and right from the start I could already tell the employees don't care. The nurse was laughing at me. The doctor did not seem to care and just wanted me gone."

MedicalRecords.com / User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5].

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