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Euclid, Ohio Hometown Urgent Care - Online Check-in & Walk-in logo

Euclid, Ohio Hometown Urgent Care - Online Check-in & Walk-in

Family MedicineEuclid, OH

★★★★☆4.2/5338 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.4 out of 5 stars (310 reviews)
  • Yelp: 2.1 out of 5 stars (brand-wide) (28 reviews (brand-wide))

What patients say

Patients praise

  • frequent praise for kind and caring staff and providers
  • reports of fast, efficient service with minimal wait times for some patients
  • appreciation for professional care and clear communication from practitioners in some instances

Common complaints

  • reports of rude or unprofessional behavior by staff and nurse practitioners
  • concerns regarding unexpected billing practices and lack of communication about fees
  • instances of patients being turned away despite the clinic being open or having reservations
  • criticism of wait times and perceived lack of staff or equipment

In patients' words

"Due to the Staff and Providers kindness, caring,concern and professional mannerism, I had a very positive experience. I will definitely visit again in the near..."

Official Hometown Urgent Care website

"Most disrespectful, inconsiderate and unhelpful staff EVER!... I hate attending this urgent care and try to avoid it at all costs."

Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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