QuickCare at Lakes Regional in Spirit Lake, IA
Urgent Care • Estherville, IA
Ratings by platform
- Birdeye (Emergency Room specific): 2.2/5 stars (12 reviews)
- MedicalRecords.com: 2.9/5 stars (115 reviews)
- Facebook: 90% recommend (60 reviews)
- Birdeye (Avera Holy Family): 3.8/5 stars (76 reviews)
What patients say
Patients praise
- Many patients appreciate fast and efficient service in specific departments
- High recommendation rates reported by some official sources
- Kindness and professionalism noted by staff and nurses in several instances
- Positive outcomes for surgical and emergency procedures mentioned by some patients
Common complaints
- Reports of dismissive, rude, or insensitive staff and physician behavior
- Complaints regarding emergency department care and triage decisions
- Concerns about billing practices and payment plans
- Mixed experiences with wait times and service speed
In patients' words
"I had met many very nice, sensitive, thorough doctors, but along the way, met the most insensitive, arrogant doctor... He made me feel like my situation was not important and belittled me in the process."
— SeniorAdvice.com (Lakes Regional)"Fast and helpful and friendly know there stuff."
— Birdeye (Lakes Regional ER)"Loved the doctor care! The billing end needs work. If you have a huge bill they refuse to set up a affordable payment plan."
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