Avera Medical Group Estherville, IA
Mental Health Treatment • Estherville, IA
Ratings by platform
- Birdeye (for Avera Holy Family Hospital): 3.8 out of 5 stars (76 reviews)
- MedicalRecords.com (for Avera Holy Family Hospital): 2.3 out of 5 stars (7 reviews)
What patients say
Patients praise
- Appreciation for quality of care from specific doctors and nursing staff
- Positive experiences with support staff
Common complaints
- Concerns regarding billing practices and lack of flexible payment plans
- Complaints about staff and physician demeanor (rude, dismissive, unprofessional)
- Issues with emergency department service and wait times
- Dissatisfaction with communication regarding care plans and medical orders
- Concerns over hygiene and protocol adherence (e.g., not washing hands)
In patients' words
"Loved the doctor care! The billing end needs work. If you have a huge bill they refuse to set up a affordable payment plan."
— Birdeye review"My dad received excellent care at Avera Holy Family Hospital in Estherville. I have nothing but good things to say about the doctor, the nurses, and the support staff."
— MedicalRecords.com review"Refused to stitch my daughter's lip in the ED because they didn't want liability... Will absolutely never go back to this ED."
— Birdeye reviewMore clinics in Estherville
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