Northwest Iowa Ear, Nose & Throat Specialists - Spencer Hospital
Ear, Nose & Throat (ENT) • Estherville, IA
Ratings by platform
- Birdeye: 3.7/5 stars (21 reviews)
- Medical News Today: 3.5/5 stars (8 reviews)
What patients say
Patients praise
- Praise for medical skill and clinical expertise of providers
- Professional and reassuring bedside manner from certain doctors
- Recognition of helpful and compassionate administrative staff members
Common complaints
- Reports of rude or unhelpful administrative/reception staff
- Frustration with appointment scheduling, including cancellations and wait times
- Some patients reported negative experiences with older procedures or bedside manner
In patients' words
"The doctor he sees is great but there is a very rude nurse that needs to find a new field to work in... It would be nice if they could find a kind person who actually seemed like they cared."
— Birdeye user review"A patient shared positive feedback about their wonderful experience with Susan during check-in at Northwest Iowa ENT. Her kindness and compassion truly made a difference."
— Spencer Hospital Instagram postMore clinics in Estherville
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